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For customer inquiries, please call 800-922-0204 or go to Contact Us

Matt Bauer


Location: Central Texas Region

With Verizon Wireless Since: 2003

Miles Driven Daily:
My daily average is 150 miles

Current Ringback Tone:
“Paralyzer” by Finger Eleven

Favorite Verizon Wireless Service or Feature:
VZ Navigator

How did you become a Test Man?
I transferred from switch operations to system performance engineering.

What’s the most rewarding part of your day?
Bragging about our network and actually having the hard data to back it up.

What do you have in common with the Test Man in the commercials?
We both work hard to ensure the quality of the network.

Which traits make you a successful Test Man?
I am very detail-oriented.

What does “It’s the Network” mean to you?
Since Verizon Wireless employees test our network every day, we know that it is in tip-top shape.

Why does Verizon Wireless need to test the network every day?
To continually improve and enhance our network.

What is the most unique place you have visited to test the Verizon Wireless network?
I have found many outstanding barbecue joints in little towns across central Texas.

How does Verizon Wireless use the data you collect?
Our performance engineers analyze the data and will make changes to fix any problem- areas that we uncover.

What should consumers know about the Verizon Wireless network?
Test man is not just an ad campaign. We spend tons of money to ensure that our network is the best.

What achievement/aspect of your job are you most proud of?
I am proud to be a part of a team that has very little turnover. Nobody wants to leave the network department.

MEDIA CONTACT:
Audrey Lundy
972-444-5516
Audrey.Lundy@VerizonWireless.com

Reliability Studies for the south

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