Location: Southfield, Michigan

With Verizon Wireless And Its Legacy Companies Since: 1996

Miles Driven Daily:
While driving a market last month, I averaged 399 miles per day.

Current Ringtone:
Miami Vice Theme

Current Ringback Tone(s):
“Take The Long Way Home” by Supertram; “Truckin” by The Grateful Dead and “Who’s Gonna Drive You Home” by The Cars

Favorite Verizon Wireless Service or Feature:
V CAST

How did you become a Test Man?
I was working in Network Implementation and saw the job online. I thought I might enjoy working in the field, so I applied for the job and was fortunate enough to get it.

What’s the most rewarding part of your day?
Knowing first-hand how strong our network is compared to the competition.

Which traits make you a successful Test Man?
Attention to detail and perseverance.

What does “It’s the Network” mean to you?
It means that our network is one of the most important reasons why customers should and do choose us.

Why does Verizon Wireless need to test the network every day?
To ensure that we continue to have the nation’s most reliable network.

What is the most unique place you have visited to test the Verizon Wireless network?
The Kentucky Mountains, I’ve never been to such a rural area. I would drive for miles and not see a soul.

How does Verizon Wireless use the data you collect?
Any of the voice or data failures that are collected are passed to the engineer who is responsible for that area. The engineer then troubleshoots the failure and determines if we need to make adjustments/additions to the network to fix the issue.

What should consumers know about the Verizon Wireless network?
It is the best, no question.

What achievement/aspect of your job are you most proud of?
Being a part of the Verizon Wireless team.

MEDIA CONTACT:
Michelle Gilbert
248-915-3680
Michelle.Gilbert@VerizonWireless.com

Reliability Studies for the midwest